Privacy Policy

Privacy Policy

Welcome to Pattaya Property Market (“we,” “our,” “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, inquiries, and real estate services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, request property information, or communicate with us in English or Thai.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Pattaya Property Market is a real estate website and property service platform focused on Pattaya and surrounding areas, including property sales, rentals, land search, property sourcing, and related support services.

  • Business Name: Pattaya Property Market
  • Office Address: 456 Jomtien Second Road, Nong Prue, Bang Lamung, Chon Buri 20150
  • Email: info@pattayapropertymarket.com
  • Phone: 0806616186
  • Line ID: @infopattayaproperty

2. Information We Collect

We may collect personal and non-personal information from you when you use our website or contact us.

Personal information may include:

  • Your name
  • Email address
  • Phone number
  • Line ID or other messaging contact details
  • Property preferences
  • Budget range
  • Location preferences
  • Inquiry details and messages you send to us
  • Any information you voluntarily provide when contacting us about buying, renting, selling, or listing a property

Non-personal information may include:

  • Browser type
  • Device type
  • IP address
  • Pages visited on our website
  • Time spent on pages
  • Referring website or source
  • General website usage data collected through cookies or analytics tools

3. How We Collect Information

We may collect information in the following ways:

  • When you fill out a contact or inquiry form
  • When you email, call, or message us
  • When you request property details or arrange a viewing
  • When you browse listings or use website features
  • Through cookies, analytics tools, and similar technologies
  • When you voluntarily submit information through any other form or communication channel on our website

4. How We Use Your Information

We use your information for legitimate business purposes, including to:

  • Respond to your inquiries
  • Provide property information and recommendations
  • Arrange viewings, follow-ups, and consultations
  • Communicate with you about buying, renting, selling, or listing property
  • Improve our website, services, and user experience
  • Monitor website performance and security
  • Maintain internal business records
  • Comply with legal obligations
  • Prevent fraud, misuse, or unauthorized activity

We may also use your information to contact you about relevant properties, services, or updates where permitted by law or where you have requested such contact.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, remember preferences, understand user behavior, and enhance performance.

Cookies may help us:

  • Keep the website working properly
  • Analyze traffic and visitor behavior
  • Improve content and navigation
  • Remember language or browsing preferences
  • Measure marketing and website performance

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

6. How We Share Information

We do not sell your personal data.

We may share your information only when necessary and appropriate, including with:

  • Internal team members or representatives handling your inquiry
  • Website hosting, maintenance, and technical service providers
  • CRM, email, form, analytics, or communication service providers
  • Property owners, developers, agents, or relevant parties when needed to respond to your request
  • Professional advisors, if required
  • Government, regulatory, or legal authorities where required by law

Any third-party access is limited to the extent reasonably necessary for service delivery, website operation, compliance, or protection of our business and users.

7. Property Listings and Third-Party Information

Our website may contain property listings, third-party content, maps, location tools, embedded media, and links to other websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites or platforms.

If you click a third-party link or use a third-party service, you should review that party’s own privacy policy.

8. Data Retention

We keep personal information only for as long as reasonably necessary for:

  • Responding to your inquiry
  • Providing our services
  • Maintaining business records
  • Resolving disputes
  • Meeting legal, regulatory, tax, accounting, or compliance obligations

When information is no longer needed, we will delete it, anonymize it, or securely store it only as required by law or legitimate business necessity.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, server, email transmission, or internet-based system is completely secure. While we work to protect your information, we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on applicable law and your circumstances, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information where appropriate
  • Object to certain uses of your information
  • Withdraw consent where consent is the basis for processing
  • Request that we limit or stop certain communications

To make a privacy-related request, please contact us using the details listed below. We may need to verify your identity before processing your request.

11. Marketing Communications

If you contact us or request information, we may send you communications related to your inquiry or our services. You may request that we stop marketing communications at any time by contacting us directly.

Please note that we may still send service-related or inquiry-related communications where necessary.

12. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children through this website. If you believe a child has provided personal information to us, please contact us so we can review and remove it where appropriate.

13. International Users

Our website may be accessed by users from different countries. By submitting your information through our website, you understand that your data may be processed in connection with our operations, service providers, and communications systems.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or data practices. Any updated version will be posted on this page with a revised effective date.

Your continued use of the website after updates are posted means you accept the updated Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

  • Pattaya Property Market
  • Office Address: 456 Jomtien Second Road, Nong Prue, Bang Lamung, Chon Buri 20150
  • Email: info@pattayapropertymarket.com
  • Phone: 0806616186
  • Line ID: @infopattayaproperty